Kursat Ozenc, PhD.

I'm Kursat — an Executive Design Director at JPMorgan Chase, a lecturer at Stanford d.school, and someone who has spent a long time thinking about why humans and organizations resist change even when they know they need it.

That question led me to write two books on workplace ritual (Rituals for Work and Rituals for Virtual Meetings, Wiley), and more recently, to the work you'll find here.

AI By Design is my working point of view on what it means to integrate AI intentionally — at the scale of individual practice, team collaboration, and organizational architecture. The thesis I keep returning to: Adapting to AI is a design problem, not a technology problem.

The practices, frameworks, and experiments here are a mix: some are things I've designed and run myself — in d.school workshops, JPMC product work, and the research I publish in my Design Meets AI newsletter. Others are work I'm curating from people in the field whose thinking I find worth sharing. I try to be clear about which is which. Alongside the organizational work, I'm also designing AI-native products — tools, interfaces, and workflows built from the ground up around what AI makes possible.

If you're wrestling with something similar — or want to push back on anything here — I'd like to hear from you.